Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
The following criteria must be met to qualify for a refund:
– Product is defective
– Product is not as described
– Product must be unopened
– Product must be in original packaging
– Product must be unused
– Product must not be damaged
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization.
Returns can be mailed to: 626 N Winterset St, Wichita, KS 67212 . You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the returned product is found to be damaged or has a used look to it, we may deny a refund.
If you have any questions about this Policy, please contact us.
This document was last updated on March 5, 2019